Support

Contact Support

Need help with one of our apps? We're here to assist you! Please reach out to us via email with details about your issue or question.

When Contacting Support

To help us assist you more efficiently, please include:

• The name of the app you're using
• Your device type (iPhone, iPad, Mac, Apple Watch)
• The iOS/iPadOS/macOS version you're running
• A detailed description of the issue or question
• Any error messages you're seeing
• Steps to reproduce the issue (if applicable)

App Updates

Many issues can be resolved by ensuring you're running the latest version of our apps. Check the App Store for available updates.

Feature Requests

We love hearing from our users! If you have ideas for new features or improvements, please send them to: developer@vaguelyworld.com

Bug Reports

Found a bug? Please report it to our support email above. We take all bug reports seriously and work to address them as quickly as possible.

Response Time

We typically respond to support requests within 24-48 hours. During busy periods or holidays, it may take slightly longer. Thank you for your patience!